By using Check On Me™, a service provided by Taking Charge Inc., you agree to receive SMS (text message) communications related to your account, including but not limited to daily check-in reminders, missed check-in notifications, and emergency alerts.
You also represent and warrant that you have obtained prior express consent from each individual you designate as an emergency contact to receive SMS notifications from Check On Me™ on your behalf. These notifications may include alerts indicating that you have missed a check-in or may require assistance.
You acknowledge and agree that it is your responsibility to ensure that your designated contacts have agreed to receive these messages. Message and data rates may apply.
If you choose to opt out of SMS communications, you understand and agree that core features of Check On Me™ will no longer function as intended. As a result, opting out of SMS messages may limit or terminate your ability to use the service.
If you wish to temporarily pause notifications without impacting your account functionality, you may use the “Vacation Mode” feature within the app.
Emergency contacts may opt out of receiving messages at any time by replying STOP. However, doing so may prevent them from receiving important notifications on your behalf.
Check On Me™ is not a substitute for emergency services. In the event of an emergency, always contact 911.
By downloading, accessing, or subscribing to Check On Me™, you agree to these Terms.
________________________________________
1. Nature of the Service
Check On Me™ is a daily wellness check-in notification service.
It is NOT:
• An emergency response service
• A 911 service
• A medical provider
• A healthcare service
• A law enforcement dispatch system
We do not contact emergency services.
The App should not be relied upon in situations requiring immediate emergency assistance.
In the event of an emergency, call 911 (United States or Canada) directly.
________________________________________
2. No Guarantee of Performance
We do not guarantee:
• SMS delivery
• Push notification delivery
• Continuous uptime
• Internet connectivity
• Cellular connectivity
• Third-party platform reliability
Notification failures may occur due to:
• Internet outages
• Firebase outages
• Project Broadcast outages
• Carrier issues
• Apple/Google system failures
• Device shutdown
• Emergency contact device shutdown
You acknowledge that missed notifications may occur.
________________________________________
3. User Responsibilities
You agree to:
• Provide accurate information
• Maintain updated emergency contacts
• Obtain permission from emergency contacts to receive SMS notifications
• Maintain device connectivity
• Enable notifications
Failure to meet these responsibilities may result in notification failure.
________________________________________
4. Subscription & Billing
Monthly Plan
• Includes 7-day free trial
• Billed on Day 7
• Automatically renews monthly
• No refunds after billing
• Must cancel at least 72 hours before billing date
Annual Plan
• Billed upfront
• No trial
• No refunds
• Must cancel at least 72 hours before renewal
Payments are processed via Stripe.
________________________________________
5. SMS Messaging Terms
By using Check On Me™, you agree to receive SMS (text) messages related to your account and safety
notifications.
Message Types:
Messages may include daily wellness check prompts (e.g., “Cecelia, are you okay?”), missed check-in alerts, and emergency contact notifications.
Message Frequency:
Message frequency varies depending on user activity, including missed check-ins and system-triggered alerts.
Message & Data Rates:
Standard message and data rates may apply based on your mobile carrier.
Opt-Out Instructions:
You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message you receive.