Check On Me™ is offered under the Taking Charge Inc. business umbrella.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.
The App is intended only for users located in the United States and Canada and who are 18 years of age or older.
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1. Information We Collect...
1. A. Personal Information
When you create an account or subscribe, we collect:
• Full name
• Email address
• Cell Phone number
• Password (encrypted)
• Subscription status
• Billing information (processed via Stripe; we do not store full credit card numbers)
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1. B. Emergency Contact Information
Users must provide at least one (1) emergency contact and may provide up to three (3).
For each contact, we collect:
• Name
• Cell Phone number
By providing emergency contact information, you represent and warrant that:
• You have obtained permission from each emergency contact
• You have informed them that they may receive automated SMS notifications
• You are authorized to provide their contact information
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1. C. App Usage Data
We collect:
• Daily check-in confirmations
• Missed check-in records
• SMS notification timestamps
• Log data
• Device type and operating system
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1. D. SMS Communications
If you miss a daily check-in:
1. You may receive:
“Cecelia, are you okay?”
2. If no response is received, your emergency contact(s) may receive:
“Cecelia has not responded to her daily Check On Me™ wellness check. Please reach out. This is an automated notification service and not an emergency response provider.”
SMS messages are delivered through Project Broadcast.
By subscribing, you expressly consent to receive automated SMS messages related to your safety notifications and account.
Message and data rates may apply.
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2. How We Collect Information
We collect information when you:
• Register for an account
• Subscribe to the App
• Enter emergency contact information
• Interact with the App’s daily check-in system
• Trigger SMS notifications through missed check-ins
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3. How We Use Your Information
We use your information to:
• Operate and maintain the App
• Deliver daily check-in notifications
• Send SMS escalation messages
• Process subscription payments
• Provide support
• Maintain security
• Comply with legal obligations
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4. Third-Party Service Providers
We use:
• Firebase (Google) – secure cloud hosting and encrypted storage
• Stripe – payment processing
• Project Broadcast – SMS delivery
These providers process data on our behalf under contractual safeguards.
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5. Data Storage and Security
All data is:
• Encrypted in transit (SSL/TLS)
• Encrypted at rest
Administrative access is limited to:
• Taking Charge Inc.
• Its authorized representatives
• Authorized technical contractors and developers
No transmission method is 100% secure.
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6. Data Retention
We retain data:
• While your account remains active
• As required by law
• For dispute resolution and enforcement
Users cannot delete accounts within the App.
Requests for access, correction, or deletion must be submitted to:
Users in Canada provide express consent to receive safety-related communications.
Nothing in this Policy limits rights available under applicable provincial privacy laws.
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10. International Use
The App is operated from the United States. Data is processed in the United States.
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11. Changes to This Policy
We may update this Privacy Policy at any time.
Continued use of the App constitutes acceptance of changes.
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12. SMS Communications & Mobile Information
Consent to Receive Messages:
Users provide consent to receive SMS messages by subscribing to Check On Me™ and providing their phone number during account registration.
These messages may include:
Daily wellness check follow-ups (e.g., “Cecelia, are you okay?”)
Safety escalation alerts to your designated emergency contact(s) if you fail to respond
Account-related notifications
Message Frequency:
Message frequency varies depending on user activity, including missed check-ins and system-triggered alerts.
Message & Data Rates:
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions:
If you are receiving text messages from us and wish to stop receiving them, simply reply STOP or UNSUBSCRIBE to the number from which you received the message. You will not receive further messages unless you opt back in.
By providing emergency contact information, you represent that you have obtained consent from each contact to receive SMS notifications from Check On Me™.
No Sharing of Mobile Information:
Mobile information, including text messaging opt-in data and consent, will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.